Frequently Asked Questions

We connect you directly with reliable Chinese manufacturers for furniture, tiles, lighting, and building materials. Our team handles everything from finding the right suppliers to quality checks and shipping coordination.

You get access to factory-direct pricing, which can save you significant money compared to local suppliers. Plus, you'll have access to a huge variety of products and can often customize orders to your exact needs.

We work with businesses and individuals worldwide - from homeowners renovating their properties to construction companies needing bulk materials. Whether you're in Europe, North America, Australia, or anywhere else, we can help.

Simply contact us with details about what you need - photos, quantities, budget, and timeline. We'll discuss your project and create a sourcing plan that works for you.

We offer complete transparency with no hidden fees, have 5+ years of hands-on experience, and maintain a strong network of verified manufacturers. Our clients across Europe, Canada, and Australia trust us for honest pricing and reliable service.

We accept bank transfers, credit cards, and have local banking partners in multiple countries including Europe, Australia, and North America. This means you can often pay in your local currency for added convenience.

We specialize in:

• Furniture (sofas, beds, dining sets, wardrobes)
• Tiles and flooring materials
• Lighting fixtures and LED solutions
• Bathroom products (vanities, toilets, faucets)
• Kitchen cabinets and countertops
• Doors, windows, and hardware
• Home decor and accessories

Yes! Many of our manufacturing partners can customize products to your exact measurements, colors, materials, and design preferences. Just share your requirements and we'll check what's possible.

Absolutely! We encourage factory visits and can arrange tours of China's major manufacturing centers. Our team will accompany you to provide translation services and help you make the best choices.

Our team physically inspects all products before shipping. We check materials, workmanship, packaging, and compare everything against your order specifications. You'll receive detailed photos and inspection reports.

If we find issues during inspection, we work with the manufacturer to fix problems before shipping. Our quality control process is designed to catch and resolve issues early, protecting your investment.

We only work with pre-verified manufacturers who have proven track records. Each supplier goes through our screening process to ensure they meet international quality standards and business practices.

Typically 4-8 weeks total. This includes 2-3 weeks for sourcing and production, plus shipping time which varies by method:

• Sea shipping: 3-5 weeks (most economical)
• Air shipping: 1-2 weeks (faster but more expensive)

With our door-to-door service, we handle all customs clearance and import procedures for you. For other shipping arrangements, we can connect you with reliable local agents in your country.

Shipping costs depend on your location, order size, and shipping method. We'll provide accurate shipping quotes upfront so there are no surprises. Sea freight is usually the most cost-effective for larger orders.